Return Policy

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

Return Window

You have 15 days from the date of delivery to return your item for a full refund or exchange. Items must be unused, in their original packaging, and in the same condition as received.


Return Conditions

To be eligible for a return, your item must meet the following conditions:

  • Item is unused and in original condition
  • Original packaging and tags are intact
  • Proof of purchase is provided
  • Item is not on the non-returnable list

How to Return

Follow these simple steps to return your item:

  1. Contact our customer service team to initiate your return
  2. Pack your item securely in its original packaging
  3. Include your order number and reason for return
  4. Ship the package to the address provided by our team

Refunds

Once we receive your return, we will inspect the item and process your refund within 5-7 business days. The refund will be issued to your original payment method. Please note that shipping costs are non-refundable.


Exchanges

If you need a different size or color, we're happy to help with an exchange. Contact our customer service team, and we'll arrange to send you a replacement item once we receive your return.


Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error. We recommend using a trackable shipping service to ensure your return reaches us safely.


Important Note

Certain items cannot be returned, including personalized products, final sale items, and perishable goods. Please check the product page before purchasing.

Questions?

If you have any questions about our return policy, please contact our customer service team. We're here to help!